WATSON’S PERSONAL CARE STORES

Watsons is Asia’s leading health and beauty retailer, currently operating over 7,200 stores and more than 1,500 pharmacies in 13 Asian and European markets. Watsons continually sets the standards in the health, wellness and beauty market. Our promise to customers - LOOK GOOD, FEEL GREAT - is something we make happen every day, by going the extra mile, by bringing smiles to people’s faces, and by providing the best of health, wellbeing, beauty and personal care in our stores and online.

Job Position Customer Service Specialist
Job Description
  • Provide quality customer service to customers via various channels that include but not limited to calls, online, live chat, etc
  • Remain up-to-date with the latest information that impacts the delivery of service to the customers and provide accurate information promptly to customers
  • Resolve customer queries efficiently and escalate problems/issues promptly
  • Follow-up on outstanding cases to customers if necessary
  • Assist on membership matters such as sending out of new cards, replacement cards, activation of cards
  • Assist on prize collections for contests
  • Work as a team and ensure that the customers service level is met
Pre-requisites
  • Diploma
  • Candidates with no experience are welcome to apply
  • Proficiency in English
  • Customer-oriented with good interpersonal skills
Working Hours
  • 5 day work week
Work Location
  • Central
Salary Range
  • $1,700 to $1,800
Employment Type
  • Permanent
  • Full-time
Job Position Store Packer
Job Description
  • Replenish stock
  • Perform housekeeping duties
Pre-requisites
  • ‘O’ or ‘A’ level with at least 2 years of experience
  • Literate in MS Word, Excel, Powerpoint, Internet and Email
Working Hours
  • Rotational shift work
  • 10am to 7pm
  • 2pm to 10pm
Work Location
  • Multiple locations
Salary Range
  • $1,200 to $1,300
Employment Type
  • Permanent
  • Full-time / Part-time